Booking Information

Booking conditions:

  • To guarantee your booking, payment must be received within 3 working days of your booking. We accept 50% deposit upon booking. Full payment 6 weeks before departure.
  • Note: Does NOT apply to bookings made via an outside agent (please check booking terms provided by your agent), group/ charter bookings.  Different booking/ cancellation terms apply.

Cancellation/ rescheduling charges: 

  • While we are unable to offer any direct refunds against payments made, should you need to cancel your trip for any reason, we CAN offer a future trip credit* with the following conditions:
  • Note: Does NOT apply to bookings made via an outside agent (please check booking terms provided by your agent), group/ charter bookings.  Different booking/ cancellation terms apply.
  • Future trip credit* of moneys paid, less administration fee:
    1. More than 6 months before trip, then USD250/ pax admin fee.
    2. Within 3 months before trip, then USD500/ pax admin fee.
    3. Within 2 months before trip, then no trip credit UNLESS we can resell your space in such cases admin fee TBC (To Be Confirmed) upon resale.
    4. Conditions*: A new booking on another KM Blue Manta or New White Manta trip, valid for 12 months, non-transferable, not to be combined with another offer, subject to availability.  Note: If you have filed a successful insurance claim against the trip, then no trip credit is available.

Indonesian destinations:

  • Prices exclude flight and accommodation on land, dive or travel insurance, marine park & harbour fees (US$200-US$250), fuel surcharge fees (US$150-US$200), equipment rental, and onboard trip extras.
  • Prices include local airport & hotel transfers, all meals & accommodation on board, fruits, snacks, soft drinks, daily cabin service, dive guide, regular air tanks, belts, & weights, all dives
  • For full details of what's included & not included on your trip, please check your individual trip itinerary.

Fuel surcharge:

  • All cruises will be liable for the following charges, until further notice. The fees shown are per person and will be collected in advance of departure:
    1. Cruises including the Banda Sea/ all Crossing trips: USD200/ pax.
    2. Cruises to Komodo, Raja Ampat, Sangalaki, Triton Bay: USD150/ pax.
    3. The above fees are subject to change at any point, however we will not implement changes on a cruise that is less than 30 days from departure.

Insurance:

  • Both dive and travel insurance are compulsory for our trips. Our trips are NOT inclusive of any form of insurance. We strongly advise all guests to purchase both adequate dive insurance and travel insurance.

Dive Insurance:

  • Dive insurance is compulsory for our trips. Please check your travel insurance policy for your diving needs. If not covered then we recommend DAN (Divers Alert Network) or if you are a resident of the Asia Pacific region, then their Asia Pacific branch. Alternatively single trip coverage is available from DiveAssure.

Travel Insurance:

  • Travel insurance is compulsory for our trips. Our trips are not inclusive of any form of insurance. White Manta Diving cannot be held responsible for any trip disruption or cancellation due to unforeseen circumstances beyond our control or any flight / hotel expenses. This includes any costs resulting in delay/ medical/ extraction/ refusal of admittance to the country or your trip, before, during or after.
  • In the case of trip disruption or cancellation due to unforeseen circumstances beyond our control any compensation provided will be in the form of future trip credit ONLY.
  • We strongly advise you to purchase a plan that includes Cancel For Any Reason (CFAR). Companies with such a CFAR option include; D.A.N Travel insurance, April International, CAT 70, HTH Worldwide. Please check coverage details with your insurance provider carefully before purchasing.

DAN Travel insuranceAPRIL-International-logoCAT70-logoHTH Worldwide-logo

Indemnity:

  • An example of the indemnity form that you will be required to sign can be found here. Please review this form and feel free to contact us with any questions you may have before commencement of the trip. Reminder; to show dive insurance, dive credentials, and complete the boat specific liability/ regional & behavioural agreement at the beginning of your trip.

Payments via:

  • Credit card (no fees our side).  Note: This offer is ONLY for direct bookings EXCEPT Special Offers, Group FOC, Charters, and Agents bookings.
  • Direct transfer:  For all accounts outside Singapore, then to our USd DBS Bank a/c (Account 0015-002324-01-3 / SWIFT code: DBSSSGSGxxx). 
  • Direct transfer:  For account holders within Singapore, then to our SGd DBS Bank a/c (015-901435-5). Please use our Rate of Exchange (*RoE) USD x1.xx = SGD, rather than banks rates. If unsure please ask us for current *RoE.
  • Payment charges: Please ensure you add on ALL transfer charges to amount owed normally by selecting 'OUR' in charges section. Note: Any shortfall in amount received due to set Rate of Exchange (RoE) discrepancy or unpaid transfer charges, you will be notified, and will be collected at the end of your trip.
  • Payment details: When making your payment by direct transfer please send us an email to confirm the amount and reference number of the transfer. Mail to:info@whitemanta.com

Bank account:

US Dollar direct transfers to USD DBS bank account, Singapore;

Bank: DBS Bank Ltd
Branch Address: 12 Marina Boulevard
DBS Asia Central
Marina Bay Financial Centre Tower 3
Singapore 018982
Account Number: 0015-002324-01-3
Account Name: White Manta Diving Pte Ltd
Account Address: 77 Gardenia Road, Singapore 578880
SWIFT Code: DBSSSGSG

Note: Intermediary details for additional information ONLY, and NOT our account details.

 
Intermediary: JPMorgan Chase Bank, N.A
SWIFT Code: CHASUS33
FED ABA: 021000021
CHIPS ID: 0002
For Account Of: DBS Bank Ltd, Singapore (Swift code: DBSSSGSG)

 

Singapore Dollar direct transfers to SGD DBS bank account, Singapore;

Bank: DBS Bank Ltd
Branch: Thomson Plaza Branch
Account Number: 015-901435-5
Account Type: Current Account
Account Name: White Manta Diving Pte Ltd
Bank Route Code: 7171-015

Equipment rental

Diving gear: Full Set US$50/ diving day (except large tank & torch) ONLY if paid in advance of the trip, else individual rates apply per diving day**

  • BCD US$15
  • Regulator US$15
  • Dive computer US$15
  • Wetsuit US$10
  • Fins US$10
  • Mask US$10
  • Large tank US$15
  • Torch** US$15 per sunset/ night dive.

Diving gear items priced per diving day**. Please provide sizes in advance of the trip, as all gear is subject to availability. If not known then provide your height, weight, shoe size, where applicable.

  • Note: Torch rental** price is per sunset/ night dive.
  • Note: Exposure suits: 3mm shorty wetsuits available ONLY.    
  • Note: Large tank AL100, 100 cu ft (13.2 liters)
  • Note: Gear included: Regular air tank AL80, 80 cu ft (11.1 liters), weights, belt.
  • Note: Additional tank US$15/ day